24/7 AI VIRTUAL RECEPTIONIST

A traditional answering service uses human operators to take messages. A virtual receptionist handles calls independently—qualifying leads, booking appointments, answering FAQs, and routing calls—without human involvement, often at a lower cost.

A HIPAA compliant answering service protects patient health information during phone interactions. It uses encrypted data transmission, secure storage, signed BAA agreements, and strict access controls required for medical practices and healthcare providers. Offered with our Enterprise Plan.

Yes. AI receptionists perform warm transfers to humans for urgent matters, VIP callers, or complex requests. You set the rules—the AI follows them and connects calls instantly.

Most callers cannot tell they're speaking with AI. Modern voice AI uses natural speech patterns, handles interruptions, and responds contextually. Over 80% of callers believe they spoke with a human.

Most AI receptionists are fully operational within 3–5 days. Setup includes configuring call scripts, connecting your calendar, setting business hours, and testing—no IT team required.

AI receptionists work best for service-based businesses with high call volume: medical practices, dental offices, law firms, HVAC contractors, plumbers, real estate agents, salons, spas, property managers, and auto repair shops.

An after-hours answering service handles customer calls outside business hours—nights, weekends, and holidays. AI-powered solutions answer immediately, capture leads, book appointments, and send summaries so you never miss overnight opportunities.

A medical answering service is a dedicated call-handling solution for healthcare practices that answers patient calls, takes messages, triages basic questions, and routes urgent issues after hours—often with HIPAA-compliant scripting to protect PHI.

A virtual phone system with an auto attendant routes business calls through the cloud. An automated attendant greets callers, presents menu options, and transfers them to extensions or departments—no full-time receptionist needed.

Business texting uses SMS and MMS to communicate with customers from a text-enabled business line for appointment reminders, two-way support, marketing campaigns, and quick updates customers actually read.

An answering service typically costs between $200 and $800 per month depending on call volume, live versus AI agents, and features like scheduling or bilingual support. AI answering service pricing often starts around $300 per month.

An IVR system—sometimes called a phone tree—is an automated menu that answers calls, plays recorded options, and lets callers choose departments or actions using their keypad or voice, reducing hold times and manual routing.

Appointment reminder texts are automated SMS messages sent before a scheduled visit to confirm, remind, or let customers reschedule. They reduce no-shows and can be triggered by online booking or integrated scheduling software.

Voicemail to email automatically converts new voicemails into audio files (and sometimes text transcriptions) and delivers them to your inbox so you can respond faster without dialing into a mailbox.

An AI customer service chatbot uses artificial intelligence to answer questions in chat, guide users, and resolve common issues automatically. It runs 24/7 on websites or messaging apps, reducing ticket volume and response times.

Missed call text back automatically sends an SMS to callers when you miss their call. The message can apologize, share key information, or invite them to reply by text—helping you recover leads that would otherwise disappear.

Yes. Our AI receptionist supports multiple languages including Spanish—ideal for markets like Miami, Dallas, Los Angeles, and anywhere with Spanish-speaking customers.

Yes. Our AI automatically sends SMS appointment reminders, reducing no-shows by up to 40%. You control reminder timing (24 hours, 2 hours, etc.) and message content.

It transfers to you or takes a message. With the right playbooks, AI handles 85–95% of inquiries without human intervention.

We handle setup. You simply review the playbooks and monitor conversations. If you can check email, you can run this AI receptionist.

Immediately. From day one you answer 100% of calls instead of 53%. Most customers see ROI inside the first 30 days.